The suit claims that Global Information Group, based in Temple Terrace, Fla., used various schemes in making thousands of attempts to gather customer information. The alleged ploys included impersonating Verizon Wireless employees and customers.
The suit was filed Nov. 2 in a Hillsborough County, Fla., court, which issued an immediate temporary restraining order prohibiting the defendants from any further attempts to obtain confidential information from Verizon Wireless, and any further contact with the company's customer service centers. In addition, the defendants were ordered not to provide any confidential customer information to third parties.
The court also issued an order that allowed Verizon Wireless to seize any information gathered by the defendants. Hillsborough County Sheriff's deputies executed the order Monday.
"Verizon Wireless will use all the weapons in our legal arsenal to protect our customers' private and confidential information," Steven Zipperstein, general counsel and vice president of legal and external affairs for Verizon Wireless, said in a statement. "We simply will not tolerate fraudulent schemes that prey on our company and our customers."
Verizon Wireless, the second largest U.S. mobile service provider, is a venture of Verizon Communications Inc. and Vodafone Group Plc.